RTI’s Canadian Anti-Spam Legislation (CASL) Compliance Policy

The Rider Training Institute (RTI) offers comprehensive motorcycle licensing and skills development training throughout locations across Ontario. From our inception, thousands of seasoned and novice riders alike, from all walks of life and skill levels, have chosen the Rider Training Institute as an ongoing partner towards developing long term safe and enjoyable motorcycling careers.

RTI takes your privacy seriously, you have control of your information. This includes contact and personal information. You control the sharing of that information by RTI, the types of communication you will receive from us, and when you no longer want to receive communication from us.

This Privacy Policy is designed to help you understand what information you may provide, how we use and share the information and how we will not use or share information, and your choices when communicating with RTI, located at www.ridertraining.ca/privacy. We will not use or share your information with anyone, except as described in this Privacy Policy.

If you have questions about the Privacy Policy or would like to suggest improvements, please contact us at info@ridertraining.ca or 416-516-6151, or in person at: 30 Duncan Street, Suite 302 Toronto, Ontario M5V 2C3

Information You Provide

When accessing our website (www.ridertraining.ca) you provide us with anonymous information such as your IP address, areas of the website you have visited, time and date, and whether or not you clicked on links. We use technologies such as cookies and Google Analytics™ to collect this information. A cookie is a piece of data stored on a user’s computer. You can configure your browser to block cookies; however, if you do, the website may not function properly. If you choose to click on a link to any outside website, anonymous information may be provided to that website.

You provide us personal information if you complete our contact form (www.ridertraining.ca/contact), or subscribe to our email list using the “Sign Up” button.

Information You Provide through Facebook™ and YouTube™

You may also post information, opinions, text, sounds, photographs, audio, video, images, graphics, and other content or materials of any nature (collectively, “Materials”) to our Facebook™ page. You have control of who sees this material on Facebook™ through your use of the privacy setting available in your Facebook™ account. If you choose to “Follow Us” on Facebook™, you will receive updates from our newsfeed. You may choose to “Un-follow” us at any time through your Facebook™ settings, or by clicking the “Following” button on our Facebook™ page. Any comments or information you post on our Facebook™ page are available to other Facebook™ users and the general public itself. It’s important to note that “Following” us on Facebook™ is considered explicit consent to receive message from RTI’s Facebook™ newsfeed only. Additionally, you may comment on RTI’s YouTube™ video channel through your YouTube™ account. Any comments or information you post on YouTube™ are made public and stored in Google’s™ YouTube™ servers.

Any information you post on our Facebook™ and YouTube™ page may be cached (stored) and accessible via a public internet search.

Use of the Information We Collect

Your personally identifiable information will not be sold to advertisers or spammers.

If you provide your email address at our website, we may use your email address to contact you and notify you of the status of your course registration, or regarding details pertinent to your business transaction with RTI. Generally, you cannot opt-out of receiving certain communications such as transaction and service-related communications and administrative messages during the course of the business transaction itself.

RTI may use anonymous information collected through our website to improve the quality of the website. This information may help us to diagnose problems, maintain security, and provide services users want. RTI may determine user demographics, interests, and behavior and may share such anonymous information with others. For example, we may provide demographic or usage information to an organization so they may see how many users are located in a specific geographic area. At no time does this anonymous information contain personally identifiable data.

Sharing of Information

We share your personally identifiable information in three cases: (1) with your permission, (2) as required by law, and (3) change of ownership, each as more fully described in the paragraphs below.

If you share your information with a third party, the third party’s use of that information will be governed by their privacy policy, not ours.

We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.

If the ownership of all or substantially all of RTI’s business, or substantial portions of the business owned by RTI, were to change, your information may be transferred to the new owner so the new owner can continue providing services to you. In any such case, your information would remain subject to the protections provided in this policy.

Please remember that anyone who has access to your Facebook username and password may be able to access your personal information; therefore, we encourage you to keep your password secret to prevent any unwanted access.

RTI does not knowingly collect or solicit information from anyone under the minimum age requirement.

Links to Other Websites

The website may contain links to other websites, including but not limited to nonprofits, vendors, retailers and other organizations. RTI is not responsible for the privacy practices or the content of other websites that may be linked to our website.

Information from our Partners

RTI maintains its “Partner Program” to help delver greater value and additional services to its customers. At no time is your personal information shared with our partners. We do provide our partners with placements for their services on our website at www.ridertraining.ca/partners/. Additionally, your business transaction communication (email) may contain our partner logos, and a hyperlink to the partner page hosted on our website. To see a complete list of our active and current partners please visit www.ridertraining.ca/partners/. Any communications you may receive from one of our partners will not have resulted from our sharing your information with them. Any such communication is either coincidental, or a result of your relationship with that business entity independent of RTI.

Agreement

If you choose to use the website, your use is subject to the current Terms of Service and CASL Policy and you consent to our limited use of information as outlined in this policy. We reserve the right to change this policy from time to time. If we do make changes, we will indicate the date the changes were made at the top of this policy. No changes will ever be made that contravene CASL. Unless stated otherwise, our current policy applies to all information in our possession.

Security

RTI takes reasonable precautions to protect our users’ information. Your account information is located on a secured server behind a firewall. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. We cannot control the actions of other users with whom you may choose to share your information. Even after removal, copies of information may remain viewable in cached and archived pages or if other users have copied or stored your information. If you have any questions about the security of the website, please contact us at info@ridertraining.ca.

Opting out of communications

You can choose to opt out of receiving emails from RTI by clicking on the “unsubscribe” link in any such e-mail, or via the “unsubscribe” link provided in the footer of our website. Every effort will be made to immediately withdraw your subscription once you unsubscribe, however, please allow 24 hours for removal. Your unsubscribe change will be processed promptly, and in no event longer than 10 business days. Alternatively, you may email us at info@ridertraining.ca or reach us at the following contact information:

Rider Training Institute
30 Duncan Street, Suite 302 Toronto, Ontario M5V 2C3
416-516-6151